FAQs

WHO IS PROJECT GOOD APPAREL?

Project Good Apparel seeks to create and promote quality, stylish apparel with a focus on charity and building a strong community. Through our dedication to charity, exceptional customer service, and innovation in developing sustainable products we hope to encourage our communities to both dress well and do good.

HOW DO YOU CHOOSE YOUR CHARITIES?

Project Good Apparel carefully vets all of our charities to ensure that the overwhelming majority of their funds are directly applied to the causes that we all care about. We utilize third-party services to verify this information and work directly with our charity partners to guarantee that as much of your money is going to the causes you care about as possible.

HOW IS THE FIT OF YOUR PRODUCT?

You can find our complete size guide here.

WHEN CAN I EXPECT MY PRODUCTS?

We ship all orders within 72 hours of being placed through UPS or USPS.

HOW MUCH DOES SHIPPING COST?

Shipping costs vary by location, however, Project Good Apparel ships all orders over $100 for free domestically.

I'M OUTSIDE THE US. CAN I STILL ORDER?

While we can easily ship anywhere throughout North America, we would hate for our friends outside of the US, Canada, and Mexico to miss out.

International shipping starts at $25, and we work with several providers to keep rates as competitive as possible.

Please note, that we will be unable to process any exchanges free of charge for orders outside the United States.

DO YOU OFFER WHOLESALE OR BULK PURCHASING OPTIONS?

We don't currently offer wholesale options, however, our business is constantly evolving and we are hoping to be able to partner with like-minded small businesses across the country very soon!

WHAT PAYMENT METHODS CAN I USE?

Project Good Apparel accepts all major credit cards as well as PayPal, Shop Pay, Apple Pay, Google Pay, and Venmo.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

If you purchased your product within the last 30 days, please utilize the chat or email support@projectgoodapparel.com to begin your return process, seamlessly and easily.

Have your Confirmation number and order information (e-mail, phone number, etc.) ready!

Returns will be charged a restocking/handling fee of $7.99, deducted from the refund amount.

You may request exchanges of equal or lesser value, store credit, or a refund. The restocking fee will be waived for exchanges (on initial exchange*) or store credit. Size exchanges are free on initial exchanges, assuming the product is still in resale condition based upon our merit and standards of quality.

WHY HAVE I RECEIVED AN EMAIL THAT AN ITEM I ORDERED IS OUT OF STOCK?

Unfortunately, there are sometimes issues with inventory management and you may have ordered an item that's out of stock. Never fear! You can either refund your purchase, select an alternative item, or, in certain cases, request to wait until an item is restocked.

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